"Advanced Negotiation Techniques Training" within the scope
of "Strengthening the Transport Operating Structure and ERAs in IPA II
(2014-2020) Period Project " was held on 7 March 2024 in Ankara with the
participation of Tijen İğci (PhD), Head of the Department for EU Investments
and the staff of the Department for EU Investments. The tutor was Assoc. Prof.
Hakan Karabacak.
The aim of the full-day training was to contribute to the
participants' ability to conduct constructive negotiations and resolve disputes
permanently.
The training covered many topics such as negotiation approaches and
types, Harvard Negotiation Model, approaches and attitudes in conflict
management, the impact of psychological factors on negotiation processes,
communication barriers, empathic communication and active listening, the
importance of body language, the relevance of negotiation to communication and
conflict management.
The training was successfully completed with group work and questions
from the participants.